Claudienne Edwards Sunday, June 16, 2019
Dear Claudienne
We took out a quick payday loan from COK Sodality in Cross roadways from the October that is 31st 2017 need to have paid back it through salary deductions. But, we resigned through the business where we worked prior to the income deductions when it comes to loan had been finished.
Sometime in 2017, we decided to go to COK to find out of the balance owing regarding the loan and paid the outstanding quantity.
In April 2019, We sent applications for a loan at another standard bank and ended up being denied the mortgage that I had a loan outstanding with Ohio payday loans COK from 2016 because they said my credit report showed.
Once I decided to go to COK to truly have the matter sorted away, I happened to be told that I experienced a superb stability of seventy seven dollars and seventy six cents ($77.76).
I had fully repaid the loan, I was told that if I wanted to query the matter, I would have to make a complaint to the credit bureau when I pointed out that.
We went along to the credit bureau in the Towers at 25 Dominica Drive (Kingston) on 25, 2019 and filled out a complaint form april. We became provided a receipt and told that I would personally be contacted within 14 days that are working.
Whenever I called them on May 17,2019 and ended up being told which they sent COK a contact along with not gotten an answer.
I was told that COK had still not responded to their email when I again called the credit bureau on May 27,2019,
I will be searching for your make it possible to own COK straighten out this matter.
CM
Dear CM
Inform Claudienne has been doing interaction with COK Sodality Cooperative Credit Union Limited in regards to your problem. COK has sent Tell Claudienne the e-mail that is following
“Reference would be to your e-mail of might 31, 2019 therefore we now react the following:
Our user CM lodged a dispute towards the credit bureau pertaining to three loans which were given by COK Sodality Cooperative Credit Union Ltd, and that have been being reported as active. The user has stated that the report is inaccurate.
This matter had been under investigation within COK and our findings unveiled that the three loans being disputed by CM have now been paid back. The particular loan introduced to in CM’s e-mail for you, is really a pay day loan of $50,000 with all the account quantity 351. This loan ended up being awarded on October 31, 2016 for 6 months, to grow on April 30, 2017. The mortgage ended up being paid back on 8, 2017 june. Nonetheless, as a result of issues that are technical our bodies, the account ended up being nevertheless being mirrored as active.
We now have since amended the account on our system/records to demonstrate a status that is liquidated and have now ready the appropriate letters become sent to your two credit agencies to additionally adjust their documents correctly.
A duplicate for this letter happens to be forwarded to CM via e-mail.”
COK also sent Tell Claudienne a duplicate associated with the e-mail delivered to you.
The COK email for your requirements reported: “We sincerely regret the delay in responding and hope that utilizing the matter now settled, it’s possible to conduct your organization with greater simplicity.
You are wished by us best wishes.”
JPS breaches Office of Utilities Regulation (OUR) requirements
We have a home in downtown Kingston and I also placed on the Jamaica Public service provider (JPSCO) for my electricity supply become upgraded from 110V to 220V and ended up being encouraged that the update could be performed within five working (company) times. Despite a few phone calls towards the JPS, a lot more than 10 times later on the JPS hasn’t done the update. I became told as they were unaware that my community was on the Residential Advanced Meter Infrastructure (RAMI) system that they came to do the upgrade but did not have the tools to do the job.
That reason had been unsatisfactory due to the fact residences had been used in that system in 2015. Additionally, it is an obvious beach for the JPSCO and workplace of Utilities Regulation(OUR) Guaranteed Standard EGS1 that states that “a simple connect” such as for example We asked for must certanly be finished within four (4) company times.
I might appreciate your assistance, once the incapacity associated with the JPS to provide the required voltage in a manner that is timely triggered me personally great inconvenience and contains adversely affected efficiency inside my dwelling.
CF
Inform Claudienne asked for the JPS to analyze your trouble and records that the voltage had been upgraded 35 times after you have made the demand.
Tell Claudienne records that whenever you requested settlement through the JPS for the breach for the the Guaranteed Standard by maybe perhaps not updating the voltage inside the 4-5 period, you were advised that the consumer is not compensated for a “simple connect” breach day. You are wished by us good luck.