Individuals saying as a Time Warner Cable technician was spilling techniques on Reddit.
Occasion Warner Cable, the second-largest supplier of television and websites in america, assured crystal that it can be considering the listings. “We’re cannot check out if this type of people is a present or former employees,” a spokesman stated.
Reddit user cableguy_the started an “Ask Me items” (AMA) thread, submitting pictures of their identification document banner and uniform as purported proof their career. His solutions to the problems being available in are really genuine. Here are a few features (typos preserved).
On Comcast’s pending purchase of your energy Warner cable tv:
We would like the merger because the existing crowd in control is the most awful recently history. Many folks receiving shot as a result of unworkable metrics. Every one of the strength was fond of support service repetitions and stripped through the individuals that really browse the homes and hit difficulties . It’s in pretty bad shape and so the team is being managed like shit IMHO [in my own very humble opinion].
To the pressure between technicians and support representatives:
Yea support service staff and specialists include fighting a conflict that no person sees. We all dread them, the two dislike people. These people determine clients the thing is the equipment once it hardly ever try. We all tell consumers in order to overlook the particular man the contact claims because it’s likely that very high, they have never bound a residence, installed a drop or set line.
On what’s truly completely wrong in your hookup:
Don’t feel 50% of just what agent regarding cellphone https://besthookupwebsites.net/escort/alexandria/ notifies you on. Simply arrange the computer. Try to let him or her manage. He’s carried this out earlier. The rep merely advice phones. it is almost NEVER the equipment leading to the matter.
Throughout the formula to get better allow:
When a techie comes ,ask for their managers number. Tell him it is not to burn him or her but to turn a challenge. He may name his or her sup to be sure their awesome but that can help.
On what’s stopping faster net grab velocities:
Really, standard analog wire. It can take upward sooo much data transfer . 1 network per number vs bonding a number of frequencies to produce 8 passage for a downstream and 4 for an upstream . After we proceed 100% digital tv.. websites can get more quickly. Also congestion. If you reside around a college it’s survival in an uncertain future . Granny would use the girl 15 meg for email and searching but small Johnny college boy slurps up the bandwidth in the neighborhood using netflix and torrenting and games. However the two pay equal. IMHO what can deal with that is capping info and giving people uncapped increase.
On the reason why splitting the cable association was a terrible idea:
Putting in a splitter to merely attenuate the indication is actually stupid we have facts called attenuators which do this without adding pointless splitter. Yet it is factual that continuously alert is as terrible as inadequate we call that distortion
On whether this Reddit AMA costs your his career:
I might getting terminated dependant upon who grabs myself. I would buy a plus its so difficult to inform using approach this manufacturer happens to be organized.
On how Wi-Fi signs are actually unreliable, might end up being vanquished by gates and rooms:
Indeed best shown. Plaster structure specially.Solid lumber doorways, inside a cellar whenever device is included in another surface or the other way around. Wifi was a fickle beast.
In your “broken” line modem:
Yea we listen to this a great deal. I would personally claim in a provided yr I’d claim 5percent from the modems I changed had been actually bad. We all would many puppy and pony program and just exchange it at any rate. The problem is always not merchandise related. Modems either get the job done or the two don’t. There certainly is therefore little in the middle. They’re very easy machines. I have tv series users utilizing my own personal laptop computer every single thing performing just fine, next alter into the company’s technology and everything visits shit. The two however demand another modem..Its insanity.